Five things your customer service chatbot needs to succeed
By the end of 2015, more than half a million Americans had professed their love for Alexa, Amazon’s digital assistant/chatbot. It...
Building a chatbot for your brand is easier than ever
As is always the case with new technologies, chatbots have become more affordable and practical as their use has become more widespread...
How chatbots do what they do
Chatbots are like humans in more ways than one. Obviously they’re designed to simulate conversation with a human so they have the ability...
Six things your customer service chatbot must be able to do
Chatbots are in the midst of a huge growth phase. Chatbot programmers and AI researchers are still discovering new ways to use them as...
No, chatbots aren’t stealing jobs, but they are making those jobs more enjoyable
Perhaps the most successful area in AI research currently is chatbots. Chatbots are computer programs that simulate a conversation with a...
No Facebook’s chatbots weren’t planning to overthrow humanity
Facebook’s AI team made headlines across the world this week when they announced that they were shutting down a chatbot project after...
Pros and cons of deploying a chatbot
As with any mobile marketing channel, chatbots have their strengths and weaknesses. Before investing in chatbots, it’s a good idea to...
