

Tips for integrating chatbots into your business model
People no longer have the same reservations about talking to machines as they might have just a few years ago. Already, 65% of smartphone...


How to maximize ROI with your Facebook marketing strategy
Earlier this year, the 2 billionth Facebook account was created. Nearly one-third of all people on the planet have a Facebook account. If...

How chatbots do what they do
Chatbots are like humans in more ways than one. Obviously they’re designed to simulate conversation with a human so they have the ability...


Six things your customer service chatbot must be able to do
Chatbots are in the midst of a huge growth phase. Chatbot programmers and AI researchers are still discovering new ways to use them as...


How to take your business’s social media strategy to the next level
Social media marketing is changing every single day. New platforms and technologies are constantly being created giving marketers access...


Which criteria to use when selecting mobile marketing tools and channels
In the smartphone era, a strong mobile marketing campaign is crucial to the success of every business no matter how big or small. But...


Six ways to grow your online business on a budget
Whether you’re a brand new startup trying to launch a business from home or you’ve got an established brand with a great online presence,...

No, chatbots aren’t stealing jobs, but they are making those jobs more enjoyable
Perhaps the most successful area in AI research currently is chatbots. Chatbots are computer programs that simulate a conversation with a...


Six reasons your text message marketing efforts aren’t as effective as they could be
Text messages are limited to just 160 characters. When you send a text to your customers, it’s crucial that every single word is helping...


Customer Service Problems: What not to do
There are a lot of things you can do right in customer service. Make the customer happy, show them you care, and let them get involved in...